Shipping Policy

Shipping Policy

At IMRASIO, we are committed to providing a smooth, transparent, and reliable delivery experience for all fashion jewellery orders across India. Our shipping process is designed to ensure your products reach you safely and in a timely manner.

Shipping Coverage

We ship to all states and union territories across India.

Order Processing Time

  • All orders are processed and dispatched within 3–5 working days from order confirmation and payment verification.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During high order volumes, festive periods, or promotional sales, processing times may be slightly extended. Customers will be informed in case of significant delays.

Shipping Charges

We offer free shipping on all orders across India. There are no additional packing or handling charges.

Shipping and Delivery

  • Once your order is dispatched, you will receive a tracking number via email, SMS, or WhatsApp to monitor shipment status.

  • Delivery timelines after dispatch generally range between 3–5 working days, depending on the destination and courier partner.

  • Deliveries to metro cities may arrive sooner, while remote or rural areas may require additional transit time.

Delivery Information

  • Customers are requested to provide accurate shipping details, including full address, PIN code, and contact number, to avoid delays.

  • Courier partners may contact the recipient prior to delivery for confirmation.

  • If the recipient is unavailable, the courier may attempt redelivery or hold the shipment at a local facility as per their policy.

Tracking Your Order

After dispatch, customers can use the tracking link and airway bill (AWB) number provided to follow the shipment status directly through the courier partner’s website.

Delivery Delays

Delivery timelines are estimates and may be affected by circumstances beyond our control, including:

  • Courier service disruptions

  • Weather conditions

  • Regional holidays

  • Operational or logistical issues

We appreciate your understanding in such situations and recommend monitoring tracking updates regularly.

Customer Support

For any questions related to shipping or order tracking, please contact us at:

Email: imrasiojewellery@gmail.com